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Customer Service

TERMS & CONDITIONS

This page states the Terms and Conditions under which you use www.247-premium.com Please note that any use of this website means that you agree to the following Terms and Conditions.

General
All prices on the website are given in Euro’s, and all payments must be made in Euro’s.

All agreements of your offer to purchase goods are entirely subject to their availability. Our acknowledgement of order acceptance via e-mail or web is not a guarantee of delivery. In the event the items you have ordered are not available, you will be contacted, and alternative or a full refund offered. If we are only able to fulfill part of your order, payment will be taken for your whole order, then on dispatch a full refund for the unavailable goods will be made.

Payments can be made using any of the methods listed in the below payments section. The total amount will be debited from your account when we have accepted your offer to purchase goods from us.

Your Agreement with www.247-premium.com
These Terms and Conditions along with our Invoice and Privacy Policy Constitute the agreement between you and us relating to the provision of goods you have offered to purchase. These conditions supersede all other proposals both aural and written.

Upon ordering we are not making a legal offer to provide the goods ordered. We are inviting you to make a legal offer to us for you to purchase the goods. It is entirely at our discretion to reject or accept your offer of purchase. This agreement is only confirmed when we have accepted your offer to purchase the goods and have sent you an invoice or dispatch receipt that includes the date of the agreement being accepted which will be the date shown on said invoice or receipt.

PAYMENT OPTIONS

We currently accept the following form of payment:

– Ideal
– PayPal
– Mastercard
– Visa
– American Express

Payment can be made using only the methods above, and payment for your full order offer will be taken immediately. The total amount you pay is the same regardless of the payment method.

All Payments are Secure, and are handled by Ideal, Paypal, Mastercard, Visa or American Express.

RETURNS & DELIVERY

Right to return
You may return merchandise you have received without indicating any reasons within a period of 14 days. The period commences upon receipt of this notification in writing.

The return shipment or the return request must be addressed to :

247 Store | Premium Supply Store
Houtstraat 17-19
6511 JK Nijmegen
The Netherlands

Our Returns Policy
Our web store returns policy means that if you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original resellable condition. Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition. This does not affect and is in addition to your statutory rights as a consumer. Please make sure all returned items are well packaged, as not to be damaged in the post. Please make sure all return packages are sent with a trackable, insured service, as we cannot take responsibility for items damaged or lost in the return transit.

Please note – the above information relates only to returns on goods purchased through www.247-premium.com not at any of our physical retail stores.

Please see instore for such information.

E-Mail: info@247store | info@premiumsupplystore.com
Phone: +31 24 3237356 / +31 24 3249175

SHIPPING INFO

1. Shipping in Europe is exclusively provided via TNTpost, UPS, or DHL we bear the risk of transportation.

2. The merchandise will be ready for shipment one day after your order was placed at the latest. Upon dispatch, your parcel will arrive in one to four days, depending on the shipping method and the destination, unless it was agreed otherwise.

3. Shipment to non-EU countries

3a) Shipping outside the EU is provided via DHL/TNTPost, express shipping is provided via UPS.

3b) Shipment to Switzerland

Delivery time to Switzerland takes 1-4 business days. Please note that we bear the insurance costs of the merchandise as well as the costs for any accompanying documents. Product prices are shown inclusive of Dutch sales tax. Customs duties and sales taxes will not be refunded in the case of a return.

3c) Shipment to the USA

The delivery period for USA is two to four working days via express shipments. Shipments that are not shipped with express can take up to 2 weeks. Please note that we bear the insurance costs of the merchandise as well as the costs for any accompanying documents. Product prices are shown inclusive of Dutch VAT or Sales Tax. Customs duties as well as DHL/UPS handling costs will not be refunded in case of a return.

3d) Shipment to the rest of the world (except USA)

The delivery period with express shipping for countries that impose customs duty is two to six working days. With DHL/TNT Post the delivery can take up to 4 weeks. Please note that we bear the insurance costs of the merchandise as well as the costs for any accompanying documents. Product prices are shown exclusive of customs duties.

Please note that turnover tax on imports, customs duties as well as handling costs will be invoiced separately by DHL for each individual country.

For details regarding taxes and duties in your country, please contact our customer care team at info@247store.nl | info@premiumsupplystore.com

Please note that you will have to bear any possible foreign bank charges. Customs duties, sales tax on imports as well as DHL handling costs will not be refunded in case of a return.

TNT Post UPS Standard-Shipping Europe
Destination Shipping costs Delivery time

The Netherlands Free Shipping EUR 1-2 Workdays
Belgium / Luxembourg / Germany / Czech Republic 12,00 EUR 2-3 Workdays
Poland / Slovenia / Slovakia 18,00 EUR 3-4 Workdays
UK / France / Sweden / Italy / Austria 20,00 EUR 3-4 Workdays
Hungaria / Bulgaria / Rumania 20,00 EUR 4-5 Workdays
Spain / Portugal / Ireland 23,00 EUR 5-6 Workdays
Switzerland / Norway 30,00 EUR 3-4 Workdays

TNT Post/DHL Shipping International (Non EU)
Destination Shipping costs Delivery time

USA / Canada 35,00 EUR 2 Weeks
Russia 35,00 EUR 2 Weeks
China / HongKong / Japan/Taiwan / Singapore / Australia / South Korea 40,00 EUR 2-3 Weeks
All other international shipments 40,00 EUR 2-4 Weeks

You may return merchandise you have received without indicating any reasons within a period of 14 days. The period commences upon receipt of this notification in writing.

PRIVACY & COOKIES

1.We take privacy very seriously. All customer data are saved and processed by www.247-premium.com solely in accordance with the relevant data protection laws. In particular, personal data are being collected, saved, and used exclusively for the purpose of processing the order or with your explicit consent. Furthermore, addresses and ordering data are collected, processed and used for internal marketing purposes. We do not store personal data longer than is absolutely required.

2. In case you would prefer your personal data not to be used, processed, and transmitted for marketing purposes, simply inform us by post or email at info@247store.com | info@premiumsupplystore.com Please be aware, however, that this does not apply to the data that are necessary to process your order. Upon receipt of your notice, we will only use, process and transmit your data in order to process the latter. In addition, your information will not be used for advertising actions.

3. We do not forward personal data to third parties except with regard to subcontractors of www.247-premium.com that require the transfer of data to process the order. In these cases, however, the scope of the data transfer is restricted to the required minimum.

4. In addition, www.247-premium.com uses cookies that are put into use beyond the session (“trans-session cookies”). These cookies are meant to make our offer user-friendlier, more effective, and even more targeted. These data files make it possible, for instance, for you to view information on our site that you are specifically interested in. The only purpose is to adapt our offer to the wishes of our customers and to make surfing as comfortable as possible.

5. www.247-premium.com uses for its website the Google remarketing function. This feature allows us to show text and display ads within the Google content network only to those users who have previously visited the site www.247-premium.com The use of cookies by Google can be disabled by the user when going to the Google website and deactivating Google ads.

6. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google“). Google Analytics uses “cookies“, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie

about your use of the website will be transmitted to and stored by Google on servers in the United States .

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current webbrowser:http://tools.google.com/dlpage/gaoptout?hl=en.

IMPRINT

24/7 Store

Houtstraat 17
6511 JK Nijmegen
The Netherlands
+31(0)24-3237356
info@247store.nl

Kvk nr. 09127106
VAT/ Btw nr. NL8106.83.970.B01

IBAN NL89 RABO 0167 8926 49
BIC RABONL2U

Premium Supply Store

Houtstraat 19
6511 JK Nijmegen
The Netherlands
+31(0)24-3237356
info@premiumsupplystore.com

Kvk nr. 53367146
VAT/ Btw nr. NL850854465B01

IBAN NL23 RABO 0161 0685 29
BIC RABONL2U

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